Privacy Policy

Wolbrix NXT Cleaning Services (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website wolbrix-nxt.com or contact us for cleaning services in Canada.

1. Information We Collect

1.1 Information You Provide

  • Contact details such as your name, email address, and phone number when you request a quote or send a message.
  • Service details such as the location to be cleaned and scheduling preferences you share with us.
  • Any other information you choose to include in your message or request.

1.2 Information Collected Automatically

  • Technical data such as IP address, device type, browser type, and operating system.
  • Usage data such as pages visited, time spent on pages, and referring/exit pages.
  • Cookie and similar tracking data (see Section 4).

2. How We Use Your Information

  • To respond to inquiries, provide quotes, and communicate about requests.
  • To schedule and deliver cleaning services.
  • To operate, maintain, and improve our website and customer experience.
  • To send updates, offers, or newsletters if you choose to subscribe (you can opt out anytime).
  • To protect our website, prevent fraud, and maintain security.

3. How We Share Information

We do not sell your personal information. We may share information in the following situations:

  • Service providers: Companies that help us operate (e.g., website hosting, analytics, email tools) may process data on our behalf.
  • Legal requirements: If required to comply with applicable laws, regulations, or legal process.
  • Business protection: To protect the rights, safety, and security of our customers, our business, or the public.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Enable core website functionality and remember basic preferences.
  • Measure site performance and understand how visitors use our pages (for example, through analytics tools).
  • Support marketing measurement where applicable.

You can control cookies through your browser settings. For more details, see our Cookie Policy.

5. Your Choices

  • Marketing emails: You can unsubscribe using the link in our emails (if applicable).
  • Cookies: You can block or delete cookies in your browser settings.
  • Access and updates: You may contact us to request access, correction, or deletion of information you have provided.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including providing services, meeting legal requirements, resolving disputes, and enforcing agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no website, system, or transmission method can be guaranteed 100% secure.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing information.

9. Children’s Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions or requests about this Privacy Policy, contact us:

Wolbrix NXT Cleaning Services
Swatch Rideau Centre, 45 Rideau St, Ottawa, ON K1N 9J7, Canada
+1 (613) 729-6377
info@wolbrix-nxt.com